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Payments to victims of crime

If you are a victim of crime, a Queensland court can order the person who committed the offence to make restitution or compensation. A court may refer the order to us so we can collect the payment on behalf of the victim.

Receiving a payment

Any money we collect will be paid to you either by electronic funds transfer (EFT) or cheque.


To receive payments by EFT, complete 1 of the following forms:

You can send this completed form to us by:


We will post a cheque to you once we have received the restitution or compensation amount in full.

Change of contact details

Make sure your contact details with us are kept up to date. You can advise us online or by post.

If you are changing your name, you need to send us a copy of the official certificate.

Allocation of payments

Money we collect from offenders is paid towards compensation and restitution court orders as a priority, under section 112 of the State Penalties Enforcement Act 1999.

If the offender has multiple compensation and restitution court orders, money collected may also be allocated by a priority ordered by the court.

However, we cannot pay any outstanding court orders without the money having been collected from the offender first.


Under the Information Privacy Act 2009, we can only provide the following offender information to a victim of crime:

  • if it has been finalised because the offender has paid in full
  • if the offender is currently paying by instalments, but not what type of arrangement is in place
  • that investigations are being carried out on the offender, but not the nature of the investigations
  • that enforcement action has been issued against the offender, but not the type of action
  • that the offender’s current circumstances are preventing compliance or enforcement, but not the circumstance
  • that the amount owed has become unrecoverable, but not the reasons why.

We are committed to recovering monies owed to victims of crime, using all appropriate ways to finalise outstanding court orders.

Last reviewed:
6 December 2016

Collecting offender debt

If an offender is not able to pay in full, we may allow them to apply for an instalment plan. We will use enforcement actions to recover the debt if they don’t pay.




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