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Payment options

If you have a debt with the State Penalties Enforcement Registry (SPER) for an unpaid fine or penalty, the easiest way to pay it is online.

Pay online

Pay your debt using your party ID (which can be found on the top right of SPER correspondence).

You can also use this sytem to check your balance and make quick and easy payments.

Find out more about our services available online.


Contact your bank or financial institution to pay from your chosen account using BPAY.


Pay by Mastercard or Visa by calling:

  • BPOINT on 1300 742 926
  • SPER on 1300 365 635 (or +61 7 3405 0985 from overseas), Monday to Friday, 8am to 6pm, excluding public holidays.

Have your party ID (on your fine or notice) ready when calling.

In person

If your notice has an Australia Post billpay barcode, you can pay by cash, cheque, EFTPOS or debit/credit card at any Australia Post branch. Otherwise you can pay by cash or card at any magistrates court or Queensland Government Agent Program (QGAP) office.


Send your cheque or money order to:

The Registrar
GPO Box 1387

You need to include your name and party ID with your cheque or money order.

Online services available for your debt

Find your party ID in the top-right corner of SPER correspondence. You will receive an on-screen receipt once your payment has been submitted. You can print this receipt or send an email copy to yourself.

If you need to make further payments, you can select the option at the bottom of the screen.

Payment transactions take 24–48 hours to process.

If you get a BPOINT system error, follow the instructions provided on the screen. Phone us if you continue to have problems.

Instalment plans using BPOINT

The instalment plan you set up in BPOINT is conditionally approved once your details have been successfully submitted.

You will receive a confirmation notice within 3 to 5 working days.

You cannot alter your existing instalment plan through BPOINT. Phone us if you need to make any changes.

You can also set up an instalment plan by completing an instalment plan application form (PDF 295 K) and sending it to us by post or email.

If you can't pay the minimum instalment amount, you need to send us a completed financial disclosure application form (PDF 805 K) so we can assess your financial circumstances.

We will then contact you to discuss your options.

Contact us

If you need assistance, you can phone us on 1300 365 635.

Last reviewed:
6 March 2018



Payments to victims of crime

As a victim of crime, you may receive a payment from us if you are the beneficiary of a court-ordered penalty (e.g. compensation, restitution, professional costs).




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