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Contact us

When contacting us, please provide:

  • your full name and date of birth
  • SPER PID reference number (if known)
  • your driver licence number (if applicable)
  • your current address
  • your contact phone number
  • your email address (if applicable)
  • any information about your debt.


1300 365 635 (Australia)
+61 7 3405 0985 (Overseas)

Monday to Friday, 8am to 6pm (excluding public holidays)

Local call charges apply (calls from mobile phones and pay phones are charged at applicable rates).

Before we give you any information about your debt, you will be asked to confirm your identity.


Send an email using our online enquiry form and we will respond at a time that suits you.


Send mail enquiries to:

The Registrar
GPO Box 1387


+61 7 3220 6711
Attn: SPER

In person

Payments, enquiries and applications can be made at your nearest Magistrates Court or QGAP office.

Enforcement orders, instalment plans or other notices containing the Australia Post symbol and barcode can be paid at any Australia Post office.


Accessibility and interpreter assistance

If you prefer to talk to us in your own language, contact us through the National Translator and Interpreter Service on 131 450.

For the deaf and hearing impaired, contact us through the National Relay Service:

  • TTY users phone 133 677 (no additional call charges apply)
  • Speak and listen (speech-to-speech relay) users phone 1300 555 727
  • Internet relay users connect to the National Relay Service.
Last reviewed:
2 January 2018

Change my contact details

Update your contact details with us online.


Make a complaint

If you cannot resolve an issue or concern informally, you may choose to make a complaint.

Complete the complaint form (PDF 180 K) and send it to us.


Fax    +61 (0)7 3220 6711

Post   SPER Complaints
          GPO Box 1387
          Brisbane Qld 4001





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